Refund policy

At Cohha Coffee Roasters, your satisfaction comes first.

  • Due to the perishable nature of coffee, we are unable to accept returns once bags are opened.

  • If your order arrives damaged, incorrect, or not up to our quality standards, please contact us within 7 days of delivery at [your email/contact]. We will gladly arrange a replacement or issue a refund.

  • Proof of purchase and photos of the issue may be required to process your claim.